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Privacy Policy

It is possible to use our Website without entering personal data. It is possible that different rules may apply for the use of individual services on our Site. These are explicitly stated below.

 

About Us

FLUXANA GmbH & Co. KG, Borschelstraße 3, 47551 Bedburg-Hau, Germany

Tel:. +49 2821 997 320

E-Mail: info@fluxana.de

 

Types of personal data that we collect

What personal data we collect depends on the type of service provided. The data could, for example, be the following:

  • Contact data: Company, name, email address, postal address, telephone number(s) and other similar contact data.
  • Demographic data: country and preferred language.
  • Payment data to process all payment transactions. This data may also include credit card information (these are used only for the payment process and not saved).
  • Security login information, passwords, security questions and answers and similar information that we require to identify you and to enable access to the respective account/program.  
  • Transaction history: Information about previous interaction with us.
  • Personal data for internal processing, such as recording of time, payroll accounting, etc.

With your visit to our homepage, we may also collect data such as IP-addresses and cookie-IDs as well as your device identification. Further information about the cookies we use can be found in the “Cookies” section.

 

Use and Processing of your Personal Data

FLUXANA GmbH & Co. KG uses your personal data for:

Business operations: For example, the processing of your orders, payments and inquiries as well as the administration of your homepage account, which you need in order to access further contents of our homepage. This use of your personal data occurs based on a request or for the execution of a contract. In addition, we manage our relationship with you and document your purchases and inquiries, for example, to fulfill any legal obligations.

Sending messages, including Newsletters, if you have subscribed to these messages. Messages can, be sent as part of our business operations, for example, invoices or because you have agreed to receive such communications. For more information, see the “Newsletter” section.

Improving our products, services and solutions, including our Website and your use of this.

We will only use your personal data for the purposes mentioned above. We will take additional data protection measures if we use your personal information for other purposes.

There where your consent for the processing of your personal data is required, you are entitled to not give this consent or to revoke it at any time. In this case, however, some services may not be made available.

 

Transfer of your personal data

We only transfer your personal data with your consent or if the processing of an inquiry about our products, services, etc., or if the processing of a transaction makes this necessary. In such cases we may disclose your personal data to the following third parties:

  • Our agents in third countries who represent FLUXANA GmbH & Co. KG abroad
  • Companies and third parties that guarantee the technical security of our systems and services.
  • Government agencies and other third parties to whom we are required by law, for example due to proceedings and decisions, to transmit your personal data.

In some cases, the transfer of your personal data to other countries in which FLUXANA GmbH & Co. KG and/or other third parties operate and process your personal data is possible. Please note that countries outside your jurisdiction may not provide the same level of privacy as your jurisdiction. However, we will make arrangements with the third parties concerned to limit the purposes for which the personal data may be used and transferred and to protect your personal data appropriately.

 

Protection of your Personal Data

To protect your personal data, we use the “Secure Sockets Layer” (SSL) security protocol that can be recognized with the abbreviation “https” in front of our internet address. This encryption technology corresponds to industry standards. Please note, however, that data transmission on the internet is never completely secure and that you must also contribute to this security, for example, by using strong passwords.

 

Storage of your Personal Data

Laws and regulations, as well as other stated purposes, make it necessary for us to keep your personal data for a certain period of time. The retention periods are determined by the following criteria:

  • Storage for inquiries

We may retain your personal information for a reasonable period of time if you have made inquiries about our products or services so that we can help you with any further questions.

Frequently, your personal data must be retained for a given amount of time due to legal or regulatory provisions.

  • Storage in accordance with legal and regulatory requirements, e.g., according to our accreditation for the testing laboratory DIN EN ISO/IEC 17025
  • Storage permitted under applicable law

We will continue to retain personal information if this is necessary to provide our services to you, to follow our legitimate interests or for public interest.

 

Access to your Personal Data

We are obligated to provide you with information about whether we process your personal data and for what purpose we process them. You also have the right to update, modify or, if legally possible, delete your personal data. For information about your personal data, your identity must be established. Previously granted consent to the processing and storage of your personal data may be revoked at any time.

In cases where inquiries are frequently repeated or involve disproportionate effort (for example, large technical investments) we reserve the right to refuse inquiries.

 

Links to Other Websites

Our Homepage has links to other Websites. By using these links, you leave our Homepage and therefore the area we can influence. For this reason, we are not responsible for the protection and secrecy of your information that you disclose. Because other Websites may be subject to other privacy policies you should read the privacy policies for the respective Websites.

 

Cookies

Our website makes use of so-called cookies in order to recognize repeat use of our website by the same user/internet connection subscriber. Cookies are small text files that your internet browser downloads and stores on your computer. They are used to improve our website and services. In most cases these are so-called "session cookies" that are deleted once you leave our website.
To an extent, however, these cookies also pass along information are used to automatically recognize you. Recognition occurs through an IP address saved to the cookies. The information thereby obtained is used to improve our services and to expedite your access to the website.
You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of Server Data

For technical reasons, data such as the following, which your internet browser transmits to us or to our web space provider (so called server log files), is collected: - type and version of the browser you use - operating system - websites that linked you to our site (referrer URL) websites that you visit - date and time of your visit - your Internet Protocol (IP) address. This anonymous data is stored separately from any personal information you may have provided, thereby making it impossible to connect it to any particular person. The data is used for statistical purposes in order to improve our website and services.

 

Newsletter

Our website offers you the opportunity to subscribe to our newsletter. The newsletter provides you periodically with information about our services. To receive our newsletter, we require a valid email address. We will review the email address you provide for the purpose of determining whether you are in fact the owner of the email address provided or whether the actual owner of said address is authorized to receive the newsletter. When subscribing to our newsletter, we will store your IP address as well as the date and time you subscribed. This serves to protect us in the event a third party improperly and without your knowledge makes use of your email address to subscribe to our newsletter. We will not collect any other data. The data thereby collected is used solely for the purpose of receiving our newsletter. No data is transferred to third parties. Nor is any of this information matched to any information that other components of our website may collect. You may cancel your subscription to the newsletter at any time. You will find additional details in the email confirming your subscription as well as in each newsletter.

 

Use of Google Analytics with anonymization

Our website uses Google Analytics, a web analysis service from Google Inc., 1600, Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google". Google Analytics employs so-called "cookies", text files that are stored to your computer in order to facilitate an analysis of your use of the site. The information generated by these cookies, such as time, place and frequency of your visits to our site, including your IP address, is transmitted to Google's location in the US and stored there. In using Google Analytics our website employs the extension, "_gat._anonymizelp". In doing so, Google abbreviates and thereby anonymizes your IP address before transferring it from member states of the European Union or signatory states to the Agreement on the European Economic Area. Google uses this information to analyze your use of our site, to compile reports for us on internet activity and to provide other services relating to website and internet use. Google may also transfer this information to third parties where required to do so by law or where such third parties process this data on Google's behalf. Google states that it will in never associate your IP address with other data held by Google. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website. Furthermore, Google offers a deactivation add-on for most current browsers that provides you with more control over what data Google can collect on websites you access. The add-on tells the JavaScript (ga.js) used by Google Analytics not to transmit any information about website visits to Google Analytics. However, the browser deactivation addon offered by Google Analytics does not prevent information from being transmitted to us or to other web analysis services we may engage. You can find additional information on how to install the browser add-on at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

 

Data Privacy Policy

Our website may be used without entering personal information. Different rules may apply to certain services on our site, however, and are explained separately below. We collect personal information from you (e.g. name, address, email address, telephone number, etc.) in accordance with the provisions of German data protection statutes. Information is considered personal if it can be associated exclusively to a specific natural person. The legal framework for data protection may be found in the German Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). The provisions below serve to provide information as to the manner, extent and purpose for collecting, using and processing personal information by the provider.


FLUXANA GmbH & co. KG,Borschelstraße 3, 47551 Bedburg-Hau

+49 2821 997 320

info@fluxana.com


Please be aware that data transfer via the internet is subject to security risks and, therefore, complete protection against third-party access to transferred data cannot be ensured.


Cookies

Our website makes use of so-called cookies in order to recognize repeat use of our website by the same user/internet connection subscriber. Cookies are small text files that your internet browser downloads and stores on your computer. They are used to improve our website and services. In most cases these are so-called "session cookies" that are deleted once you leave our website.
To an extent, however, these cookies also pass along information used to automatically recognize you. Recognition occurs through an IP address saved to the cookies. The information thereby obtained is used to improve our services and to expedite your access to the website.
You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.

 

Server Data

For technical reasons, data such as the following, which your internet browser transmits to us or to our web space provider (so called server log files), is collected: - type and version of the browser you use - operating system - websites that linked you to our site (referrer URL) websites that you visit - date and time of your visit - your Internet Protocol (IP) address. This anonymous data is stored separately from any personal information you may have provided, thereby making it impossible to connect it to any particular person. The data is used for statistical purposes in order to improve our website and services.

 

Purpose of Registering

We offer you the opportunity to sign up for our website. The information entered when signing up, as shown in the registration form name, email address, company, department, function, telephone number, fax number, address is collected and stored solely for use by our website. When signing up for our website, we also store your IP address and the date and time you registered. This serves to protect us in the event a third party improperly and without your knowledge makes use of your data to sign up for our site. None of this information is transferred to third parties. Nor is any of this information matched to any information that may be collected by other components of our website.

 

Newsletter

Our website offers you the opportunity to subscribe to our newsletter. The newsletter provides you periodically with information about our services. To receive our newsletter, we require a valid email address. We will review the email address you provide for the purpose of determining whether you are in fact the owner of the email address provided or whether the actual owner of said address is authorized to receive the newsletter. When subscribing to our newsletter, we will store your IP address as well as the date and time you subscribed. This serves to protect us in the event a third party improperly and without your knowledge makes use of your email address to subscribe to our newsletter. We will not collect any other data. The data thereby collected is used solely for the purpose of receiving our newsletter. No data is transferred to third parties. Nor is any of this information matched to any information that other components of our website may collect. You may cancel your subscription to the newsletter at any time. You will find additional details in the email confirming your subscription as well as in each newsletter.

 

Contacting Us

On our website we offer you the opportunity to contact us, either by email and/or by using a contact form. In such event, information provided by the user is stored for the purpose of facilitating communications with the user. No data is transferred to third parties. Nor is any of this information matched to any information that may be collected by other components of our website.

 

Use of Google Analytics with anonymization

Our website uses Google Analytics, a web analysis service from Google Inc., 1600, Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google". Google Analytics employs so-called "cookies", text files that are stored to your computer in order to facilitate an analysis of your use of the site. The information generated by these cookies, such as time, place and frequency of your visits to our site, including your IP address, is transmitted to Google's location in the US and stored there. In using Google Analytics our website employs the extension, "_gat._anonymizelp". In doing so, Google abbreviates and thereby anonymizes your IP address before transferring it from member states of the European Union or signatory states to the Agreement on the European Economic Area. Google uses this information to analyze your use of our site, to compile reports for us on internet activity and to provide other services relating to website and internet use. Google may also transfer this information to third parties where required to do so by law or where such third parties process this data on Google's behalf. Google states that it will in never associate your IP address with other data held by Google. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website. Furthermore, Google offers a deactivation add-on for most current browsers that provides you with more control over what data Google can collect on websites you access. The add-on tells the JavaScript (ga.js) used by Google Analytics not to transmit any information about website visits to Google Analytics. However, the browser deactivation addon offered by Google Analytics does not prevent information from being transmitted to us or to other web analysis services we may engage. You can find additional information on how to install the browser add-on at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

 

Use of Google-Adwords

For purposes of promotion, our website also employs the Google ad tool "Google-Adwords 
As part of this, our website employs the analysis service "Conversion-Tracking" from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google". If you access our site by way of a Google ad, a cookie is placed on your computer. Cookies are small text files that your internet browser downloads and stores to your computer. These so-called "conversion cookies" cease to be active after 30 days and are not used to identify you personally. If you visit certain pages of our website while the cookie is still active, we and Google know that you, as user, have clicked on ads placed on Google and were redirected to our site. Google uses the information obtained through "conversion cookies" to compile statistics for our website. These statistics tell us the total number of users who have clicked on our ad as well as which pages of our site were then accessed by each user. However, neither we nor other advertisers who use "Google-Adwords" receive any kind of information that can be used to personally identify users. You can prevent the installation of "conversion cookies" by making the appropriate change to your browser settings, for example by setting your browser so that the automatic placement of cookies is deactivated or by blocking cookies from the domain "googleadservices.com".
You can obtain the relevant data privacy policy from Google at the following link: https://services.google.com/sitestats/de.html

 

If you have questions regarding our data protection, please contact us: info@fluxana.com

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